Frequently Asked Questions
Everything you need to know about styling your home with Ela Decora.
What is the estimated delivery time for my order?
Delivery times vary based on your location and the specific item. Generally, orders are processed within 2-3 business days and delivered within 5-10 business days for standard shipping.
How do I care for my Ela Decora furniture and decor?
Each product comes with specific care instructions. Generally, we recommend using a soft, damp cloth for cleaning and avoiding harsh chemicals to preserve the finish of your home accents.
What is your return policy for home decor items?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
Do you offer international shipping?
Currently, Ela Decora ships within the continental United States. We are working on expanding our logistics to offer international shipping in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through select financing partners at checkout.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.