Returns & Exchanges

At Ela Decora, we want you to be completely satisfied with your home decor purchases. If an item doesn't perfectly fit your space, our streamlined return policy ensures a hassle-free exchange or refund process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all fragile home decor components are securely wrapped to prevent damage during transit.

• 3.
  Ship the Items

  Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your replacement decor within 5-7 business days.